Support Plans

How much is it going to cost?

Well lets not beat around the bush, you want to know how much its going to cost? It all depends on how you want us to support you. Our plans come in 3 flavours, an standard hourly rate, a small fixed monthly fee with an hourly rate, or a fixed monthly price for all of our services. For whats included in each plan read on....

Business Support: Basic

$18.0/Device/Month
$109/Hour

This is the plan if your team has more tech experience, and just needs the day to day maintenance taken care of. When you need us to help out we charge by the hour for the work.  Support is available onsite, remotely or via phone support. Plan includes support software and antivirus to keep all of your assets safe.

  • Hardware and Software monitoring
  • Antivirus Software
  • Upadting and Patching Workstations
  • Backup Monitoring
  • Quick Help Desk Support

Business Support: Premium

$82/Device/Month

All inclusive, monthly fee for for all your IT needs. This plan covers Onsite/Remote and phone support.  We also monitor the health and manage all of your I.T.
The Perfect plan if you don’t want to worry about the tech side of things, but just want it all to work.

  • Free Onsite/Remote/Phone Support
  • Microsoft 365 basic subscription per device
  • Hardware and Software monitoring
  • Antivirus Software
  • Upadting and Patching Workstations
  • Backup Monitoring
  • Quick Help Desk Support
plan calculator

Let us customise your solution

Let us know what you have and use day-to-day. How many workstations, PC or Mac (We love them both equally). How many email accounts do you have? Do you want to use the our managed antivirus solution, or bring your own? Do you want to use Microsoft Office dekstop applications we can provide those too.

Fill in the details below and see what the cost comparison is across the 3 plans, one may be cheaper than the others. We are happy to swap your plan at anytime if your situation changes.

This plan calculator is only a rough guide and not considered a quote for any services.





The Details

Number of Workstations, Laptops or computers
Email Solution
Number of Mailboxes (Email Accounts)
Antivirus/Security Solution
Office Desktop Application Licenses
Number of Times you would need help a month
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The Comparison

Description
Business Support Basic
Business Support Premium
Hourly Rate
Workstations/Month
$0
$0
$0
Mailboxes (Email Addresses)
$0
$0
$0
Antivirus Security Software
$0
$0
$0
Office Desktop Application License
$0
$0
$0
Labour (Avg 15min per Ticket)
$0
$0
$0
$0
$0
$0
Business Support Basic
Workstations/Month
$0
Mailboxes (Email Addresses)
$0
Antivirus Security Software
$0
Office Desktop Application License
$0
Labour (Based on 15min per Ticket)
$0
$0
Business Support Premium
Workstations/Month
$0
Mailboxes (Email Addresses)
$0
Antivirus Security Software
$0
Office Desktop Application License
$0
Labour (Based on 15min per Ticket)
$0
$0
Hourly Rate
Workstations/Month
$0
Mailboxes (Email Addresses)
$0
Antivirus Security Software
$0
Office Desktop Application License
$0
Labour (Based on 15min per Ticket)
$0
$0
Contact us

Let’s have a chat.

Feel the benefits of a true IT partner. Our specialist team is waiting to give you the support you need to optimise your IT and Business systems. Get Intelligen IT Solutions today!